Knowledge Base

  1. All about Payment Gateways 

    1. How do payment gateways work?
    2. What is a payment gateway?
  2. Zaakpay Basics 

    1. Can I accept card information on my own website?
    2. I'm an individual, but I'd like to use webpay to accept payment. Can I sign up?
    3. How do I get Zaakpay payment gateway integrated on my website?
    4. How does Zaakpay work?
    5. I'd like some information regarding your services.
  3. Application Process 

    1. I get a 404 while uploading documents in application process
    2. Do you provide services for Tech Support Businesses?
    3. How long does it take for an application to be processed ?
    4. I read that you said you require an up and running e-commerce website. What are the minimum requirements to file for an application, since my site is under development?
    5. If my application gets rejected, would my money be refunded?
  4. Tech Queries 

    1. How do I test my setup? When am I in Sandbox, Live mode?
    2. How does checksum work? What is checksum not matching error?
    3. I am doing the development on a local machine the return url needs to be http://localhost/checkout/confirm. Your system is however not allowign this. It expects a valid domain name, but I can't provide it for a local system.
    4. Our customers have reported , getting invalid certificate when shopping is done through google chrome. Is that a bug in your system?
    5. Please explain the various transaction states.
  5. Add Ons 

    1. Do you accept international payments?
    2. Do you provide m-commerce payment gateways too?
    3. I heard you are tied up with 50 Indian major banks for netbanking facility. Could you please share the coverage?
    4. If you'll convert USD into INR and then transfer the amount to my Indian Bank Account, what conversion rate (and commission, if any) will you be charging?
  6. Plans & Pricing 

    1. What is your fee structure? Charges per transaction etc.
  7. Payments & Transactions 

    1. Do I need a separate bank account?
    2. How do I get a payment confirmation that a particular customer has paid?
    3. How will the customers pay? Will the system be integrated within my website or my customers will be directed toZaakpay website?
    4. What if one of the month my website has zero transactions? Will I still be charged the minimum Rs. 500 monthly fees?
    5. Where will the money paid by my customer go? How will I withdraw it to my company's bank account?
  8. All articles 

    1. Do you accept international payments?
    2. What is your fee structure? Charges per transaction etc.
    3. How do I test my setup? When am I in Sandbox, Live mode?
    4. I get a 404 while uploading documents in application process
    5. Can I accept card information on my own website?

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